Shipping policy

At VELMARIO LTD, we are committed to getting your high-performance components to you quickly and securely. We currently offer shipping exclusively within the United Kingdom.

1. Shipping Areas

We ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Please note that shipping to remote areas (such as the Highlands, islands, and Northern Ireland) may require additional delivery time.

2. Shipping Rates & Methods

We offer straightforward, reliable shipping options:

• Standard Delivery: £5.99 (Free on orders over £250)

• Delivery Time: 3–5 working days.

• Express Delivery: £9.99

• Delivery Time: 1–2 working days (if ordered before 2:00 PM).

3. Processing Time

All orders are processed and dispatched from our UK warehouse within 24–48 hours of payment confirmation (excluding weekends and bank holidays). You will receive a confirmation email with tracking information as soon as your package leaves our facility.

4. Packaging & Safety

We understand the sensitivity of PC hardware. Every item is carefully inspected and packaged with protective materials to ensure it reaches you in pristine, working condition.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking link via email, allowing you to monitor the progress of your delivery in real-time.

6. Delivery Issues

If your package is delayed, arrives damaged, or if you have any questions regarding your shipment, please contact our support team immediately at velmario.ltd@outlook.com. We are here to help resolve any issues promptly.